CUSTOMER CARE
Shipping, returns & privacy
Clear terms, written for people—not legal theater.
Shipping
Tracked standard delivery is free and normally arrives in 5–10 business days. The delivery window and any applicable tax are shown again before payment in Stripe Checkout.
Returns
US orders may be returned within 30 days of delivery. Items must be unused and include their original packaging. Contact support before sending a return.
Privacy
We collect only the information needed to process orders, prevent fraud, provide support, and meet legal obligations. Stripe processes payments and Cloudflare hosts and protects the service; FOLD never stores card details.